VIKING COMPONENTS 33.6K/56K PC CARD USER’S GUIDE
General (Continued)
Chapter 5
32
Problem
Modem does not respond, modem
communication error or modem
not found.
(continued)
Modem does not fit.
Can not hear the speaker or the
modem.
Modem does not dial or it dials
incorrectly.
Solution
•
If the modem stop after the computer enters power-sav-
ing mode, disabling this feature is recommended.
•
Be sure the correct end of the modem is in the PC Card
slot. Refer to the arrow on the modem.
•
Check the pins inside your PC Card slot to make sure
none of them are damaged or bent.
•
Be sure that the PC Card slot in your computer is Type II
or larger.
•
Is the computer’s speaker turned on?
•
Do you need to increase the speaker volume?
•
Are you cable and phone line connections secure?
•
Is there another phone extension on the same line in
use?
•
Are you using a standard analog phone line? Digital
phone line will not work with this modem.
•
Is the telephone number correct?
•
Did you enter a “1” before the area code when dialing
long distance?
•
Are you required to enter a prefix, such as a “9” in your
settings.
•
Is the other line busy or not answering? Make sure it is
available before calling.
•
Is the modem plugged into a splitter? Try connecting
directly to the wall jack.
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